Exciting Customer Areas

We create and upcycle client experiences and design representation areas that build an emotional connection, strengthen your brand and increase your profit.

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Portfolio

  • Agencies
  • Branches
  • Representative Areas
  • Point of Sales
  • Pop-Up Stores
  • Reception Areas
  • etc.

Services

  • Market research
  • Customer experience & service
  • Interviews & Workshops
  • Interdiciplinary concept development
  • Design & planning
  • Implementation
  • User involvement & Change Management
  • Project evaluation
  • (Global) Guideline development
  • Empowering & support of key people & project teams
  • Transition Management
  • Optimisation of real-estate portfolios
  • Omni-disciplinary project & supplier management
  • Incorporation of branding and values (CI/CD)
  • Multichannel integration
  • Global transfer of initiatives
  • Implementation of global competence centres
  • Quality assurance model & KPI dashboarding
  • Run-the-business stabilisation